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Thursday, March 31, 2016

Understanding how to respond to unpleasant situations

March 31, 2016

Who we are and how we think generally will provide us on how we react to many different complicated situations with life. Whether it's with a business or with your personal life, dictating unpleasant results on how you respond to any given situation.

The truth of the matter we spend most of our lives reacting, rather than taking our time and responding in a professional, polite manner. Our brains are so used to this type of acknowledgement with any given situation we are dealing with.  We do not take the necessary time to allow our mind to pause and think before answering to any personal remarks that are made towards you.

How many times have you found yourself in this type of environment, whether it's a text, email or a face to face confrontation? We do not even take a deep breath; we fire back a text, email or reply to the person who you are talking to. I know I have been guilty on many, on necessary occasions. We all have been.

So how do we change our approach when facing confrontation? The first thing you should do is take a deep breath, allow your mind to calm down before you react to the irritating statement. Pause your thoughts, then think about what was said, or you read.  You might need to practices this several times until you feel comfortable with how you're starting to react now to the rude words; that would usually trigger a reply without thinking.

When dealing face to face with a hostile disagreement, you should just look at the person and watch how they react. Sometimes they will calm down, providing time for you to analyze the statement that agitated you. Now you can calmly reply to the remark, with a the smartest, compassionate response possible. Then there are times, the most intelligent thing to do is walk away from the distressed situation. Some remarks are not worth a reply back.

By changing your words, you will create positive and productive results.

I have put together this slideshow to assist you on how to react with the correct choice of words. So the next time you find yourself confronted with a confusing situation, you will be much better prepared on how to handle any complicated disagreement, whether by text, phone, email or face to face. You will be in total control and utterly amazed with your performance.

All the Best,

Joseph F. Botelho One Gram at a Time

Joseph Botelho

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